ELEGANT AURA
Free UK Delivery on Orders Over £40 • Handcrafted Royal Jewellery
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These Terms & Conditions govern your use of the Elegant Aura website and your purchase of our products. By using our site, you confirm that you are at least 18 years old or have permission from a parent/guardian.
We aim to display all products as accurately as possible. Please note: Colours may vary slightly due to lighting or screen settings. All product descriptions, prices, and availability are subject to change without notice. As our jewellery is imitation/fashion jewellery, materials and finishes are clearly stated in each listing.
All prices are listed in GBP (£) unless stated otherwise. We reserve the right to update prices at any time. Payments must be made in full at checkout through the available payment methods.
Once you place an order, you will receive an email or message confirming your purchase. We reserve the right to cancel any order due to:
If an order is cancelled, you will be notified and refunded.
Shipping times and costs are outlined in our Shipping Policy. Please ensure your delivery address is correct. Elegant Aura is not responsible for delays caused by couriers, customs, or incorrect addresses.
Due to hygiene and safety reasons, we do not accept returns or exchanges on jewellery items. However, if your item arrives damaged, faulty, or incorrect, please contact us within 24–48 hours with photos/videos. We will offer a replacement or refund once the issue is verified. For full details, please refer to our Returns & Refund Policy.
Orders may be cancelled within 1 hour of purchase. After this time, your order may already be processed and cannot be cancelled.
All content on this website — including images, logos, product descriptions, branding, and designs — is the property of Elegant Aura. You may not copy, reproduce, or use any content without written permission.
Your personal information is handled in accordance with our Privacy Policy. We only use your data to process orders, provide customer support, and improve your shopping experience.
Elegant Aura is not liable for:
Our liability is limited to the value of the product purchased.
We reserve the right to refuse service, cancel orders, or block accounts suspected of fraudulent activity.
Elegant Aura may update these Terms & Conditions at any time. Changes take effect immediately upon posting on the website.