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Your privacy is important to us. This Privacy Policy explains how Elegant Aura collects, uses, and protects your personal information when you visit our website, interact with us on social media, or make a purchase. By using our website, you agree to the practices described below.
We may collect the following types of information:
a. Personal Information: Provided directly by you when placing an order or contacting us: Name, Email address, Phone number, Billing and shipping address, and Order details.
b. Payment Information: Payments are processed securely through bank transfer or third‑party providers (e.g., Stripe, PayPal). We do not store or have access to your full payment card details.
c. Automatically Collected Data: When you browse our website, we may collect: IP address, Device type, Browser type, Pages viewed, Time spent on the site, and Cookies/tracking data. This helps us improve website performance and user experience.
We use your information to:
We never sell your personal information to third parties.
Our website uses cookies to:
You can disable cookies in your browser settings, but some features may not work properly.
We only share your information with trusted third parties, when necessary, such as:
These partners are required to protect your data and use it only for the intended purpose.
We take appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse, or alteration. However, no online transmission is 100% secure, so we cannot guarantee absolute security.
Depending on your location, you may have the right to:
To exercise these rights, please contact us.
You will only receive marketing emails or messages if you opt in. You can unsubscribe at any time by clicking the unsubscribe link in the email or contacting us directly.
We retain your information only for as long as necessary to:
Our website or social media may contain links to external sites. We are not responsible for the privacy practices of those websites.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.